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Frequently Asked Questions Frequently Asked Questions

What does my membership include?
How is my membership renewed?
Does my membership include all previously uploaded graphics?
Do you have a newsletter I can sign up for?
I purchased some graphics, but didn't receive an email with my download link. What do I do?
May I print the graphics I have downloaded/purchased, or are they just for web use?
Do you do custom graphic work?
What software do you use?
Why haven't you answered my email?
What are you terms of use?
May I use your graphics on items that I make and sell?
Can I digitize your graphics for embroidery patterns?

What does my membership include?
A membership includes access to ALL items found within the category "Member Graphics"with unlimited downloads of those items. You will also have access to anything that is added in the future (within the time limits of your membership should you purchase a yearly membership).

How is my membership renewed?
Memberships are available in both lifetime and yearly subscriptions. A lifetime membership will not need to be renewed, ever! Should you purchase a yearly membership, your access to the member graphics will expire at the end of one year. At the end of that year, you will need to purchase either an additional year or a lifetime membership. If you wish to upgrade to a lifetime membership BEFORE the expiration of your yearly membership, please contact me to do so.

Does my membership include all previously uploaded graphics?
Yes, it does! By joining, you will have access to all graphics that have been previously made available to members. You will also have access to all new graphics that are uploaded during your membership.

Do you have a newsletter I can sign up for?
There's a great big graphic on the main page of the site that you can click to sign up for my newsletter..

I purchased some graphics, but didn't receive an email with my download link. What do I do?
With my new system, you will NOT receive an email. Simply login to your profile on the site, and select "View My Orders". Your purchase history and download link will appear there!

May I print the graphics I have downloaded/purchased, or are they just for web use?
The graphics are initially intended for web use, but are included in a 300 dpi .png file for better printing capabilities. They will withstand some degree of enlarging, but attempting to enlarge any graphic to a great extent will result in some fuzziness.

Do you do custom graphic work or website design?
I have had to close my custom shop temporarily due to lack of time. I will update this when I am able to reopen again.

What software do you use?
For creating my graphics, I used Corel PaintShop Pro XII, and I love it! I also use a Wacom Pen and Tablet to help me along. For designing websites, I use Dreamweaver.

Why haven't you answered my email?
I do my very best to answer each and every email I receive within 48 hours. If you have not received a response in that time, please check your spam/bulk email boxes, as sometimes they get caught there. If that doesn't solve the problem, please email me again!

What are your terms of use?
My terms of use are detailed by reading my Conditions of Use .

May I use your graphics on items that I make and share/sell?
In most cases, yes. However, you will be required to have a Reseller's License in order to do so. A Reseller's License is required for anyone who wants to share or sell items they have made containing ThistleGirl graphics.

Can I digitize your graphics for embroidery patterns?
Yes, you can! If they are for personal use, there is no charge to do so. If you are making the patterns to sell, however, you are required to purchase a Reseller's License.

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