I have hoped to answer most of your frequently asked questions below but if there’s something that is not answered here, please don’t hesitate to contact me!

Why a new site?

My old site served me well over the past ten years but I’d had so many modifications and custom coding done that it could not be updated to meet today’s security standards. While there were no hacks or breaches to security, I wanted to make sure to take all precautions to ensure there never would be. Therefore, this new site!

Do I have to purchase a new membership?

If you were either a personal or reseller member on my old site, then you are a Mega Member on this one! However, the process isn’t automatic. You will first need to sign up for a free registration. Once you have done that, please email me to let me know that you’ve created your profile. I’ll match up your information with my old files and within 24 hours, your membership will be active here!

For new visitors, you are not required to purchase a membership but there are benefits to doing so! You are, however, required to register on my site if you wish to purchase or download free items.

How do I download my purchases?

After you complete a purchase, you will receive an email containing download link(s) for your purchase. You’ll also be able to find a record of all your orders and download links in your purchase history.

Do you take custom orders?

The short answer is yes, and I love doing so! Simply visit my Custom Orders page for more information or contact me with your needs.

Can I get a refund?

Because all of my items are instantly downloadable, and memberships are instantly activated, I do not offer refunds for purchases. As much as I hate to say this, my system does track downloads and can tell when you have downloaded an item.  Once you have downloaded your purchase or used your membership (even for just one item), a refund is no longer available.

 

 

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